Privacy Policy - Protecting Your Data & Privacy

  • Effective Date: 7th March 2025
  • Company Name: DEALSETTLE LTD
  • Company Registration Number: 16293084
  • Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX

At DealSettle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our escrow services. We comply with UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

By using DealSettle, you agree to the collection and use of your data as outlined in this policy.

Information We Collect

When you use DealSettle, we may collect the following types of information:

  • Personal Information (Provided by You)
  • Account Registration: Name, email address, phone number.
  • Identity Verification (KYC): Government-issued ID, proof of address (only for transactions above $1000/day).
  • Payment Information: Bank details, cryptocurrency wallet addresses (for processing payments).
  • Automatic Data Collection (Collected by Our System)
  • Device Information: IP address, browser type, device type.
  • Usage Data: Pages visited, actions taken on the platform.
  • Transaction History: Details of escrow transactions, deposits, withdrawals.
  • Cookies & Tracking Data: Used for security, analytics, and service improvements.

We do NOT collect or store credit/debit card information. Payments are processed through secure third-party payment gateways.

How We Use Your Information

We use your data to provide, maintain, and improve our escrow services while ensuring compliance with legal and regulatory obligations:

  • To create and manage your account.
  • To process transactions and hold funds securely in escrow.
  • To verify your identity (if required by law or transaction limit).
  • To prevent fraud, financial crimes, and ensure platform security.
  • To provide customer support and dispute resolution.
  • To comply with UK financial regulations, AML & KYC laws.
  • To send account updates, service notifications, and security alerts.
  • To improve website functionality and user experience through analytics.

We will NEVER sell, rent, or trade your personal information to third parties.

Data Storage & Security

We take appropriate measures to protect your data from unauthorized access, loss, misuse, or disclosure.

  • Data Encryption: All sensitive data is encrypted using industry-standard security protocols.
  • Secure Servers: User information is stored on secure servers with restricted access.
  • Access Control: Only authorized personnel have access to your data for legal and operational purposes.
  • Regular Security Audits: We conduct regular security assessments to maintain high-level protection.
  • 2FA & Authentication: Users are encouraged to enable Two-Factor Authentication (2FA) for enhanced security.

Your data is stored securely and retained only for as long as necessary to comply with legal obligations.

Data Sharing & Third-Party Services

We may share your information with third parties under the following circumstances:

Payment Processing:

We work with trusted payment providers to process deposits and withdrawals securely

Identity Verification (KYC/AML Compliance):

If required, we may share data with verification agencies to comply with financial laws.

Legal & Regulatory Compliance:

We may disclose information to law enforcement, government authorities, or regulators if required by law

Fraud Prevention & Security Monitoring:

Data may be shared with security agencies to prevent fraudulent activities.

We NEVER sell or disclose user data for marketing or advertising purposes.

Your Rights & Data Control

As a user, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of the data we hold about you.
  • Right to Correct Information – Update or correct any inaccuracies in your personal data.
  • Right to Deletion – Request deletion of your personal data (except for legally required records).
  • Right to Restrict Processing – Limit how we use your data in certain circumstances.
  • Right to Withdraw Consent – Opt-out of non-essential data collection or marketing communications.

To exercise your rights, contact us at [email protected].

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and improve security

Types of Cookies We Use:

  • Essential Cookies: Required for platform functionality (cannot be disabled).
  • Analytics Cookies: Help us analyze website traffic and improve services.
  • Security Cookies: Used to prevent fraud and unauthorized access.
  • Preference Cookies: Remember your settings and preferences.

You can control or disable cookies through your browser settings.

Data Retention Policy

We retain user data only for as long as necessary to:

  • Provide our escrow services.
  • Comply with UK financial laws and AML/KYC regulations.
  • Resolve disputes, fraud prevention, and security monitoring.

Once the retention period ends, personal data is securely deleted.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, security, or business changes.

  • If we make significant updates, we will notify you via email or on our platform.
  • Continued use of DealSettle after updates means you accept the revised Privacy Policy.

Check this page periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Protect your privacy with DealSettle – Secure, Trusted, and Compliant.

DealSettle is a UK-registered escrow platform (Company No: 16293084) that ensures secure online transactions. Whether you’re a buyer, seller, or freelancer, we protect your funds until the transaction is complete. No scams. No risks. Just safe, instant, and trusted transactions.

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